The SMA opportunities 2010
Job Titile: Youth Outreach and Admin Support Worker
Position: Voluntary
Department: Starlight Office Management
Division: Office Management
Job Description

Key Purpose of the job

1. To work alongside and under the management of the Starlight Board of Trustees and designated members of the team

2. Primary duties will be to provide outreach support to the Starlight Music Academy office management and projects team by reaching out to and engaging young people in the projects, workshops and activities offered at Starlight Music Academy.

3. To develop and maintain contact with local schools, colleges, universities, Pupil Referral Units, Connextions, and other agencies working with young people to ensure that they are aware of on-going or new programmes, workshops and events taking place at Starlight to ensure maximum participation amongst the target group.

Main duties and responsibilities

1. To provide a range of project services and youth development support to young people. To work with Starlight Board members and volunteers to ensure the service being provided meets the needs of young people.

2. To take responsibility for coordinating the development of the proposed YOUTH LEADERSHIP FORUM and programmes, through consultation with young people, community representatives, celebrities, volunteers and community workers.

3. To ensure all young people sign in and records are kept of attendance, accidents and incidents.

4. To take lead responsibility for setting up appropriate systems to ensure all records are professionally maintained both manually and computerised.

5. To establish working relationships with schools, colleges and other agencies and organisations that work with young people with a view towards securing joint project initiatives and mutual gains.

6. To assist with the advertising, promotion and marketing of programmes through press releases, mail outs, outreach, one to one communications and presentations.

7. To undertake appropriate organisational development training opportunities.

8. To represent Straight in a professional manner in the absence of Management Committee members.

9. To perform routine administrative and other office duties at the office such as filing, record keeping etc...

Organisational Standards

The following standards apply to this post -

1. Criminal Convictions Checking Procedure

This position gives the post holder access to children and / or young people and will therefore be required to disclose details of any criminal convictions, including spent, bind-over orders and cautions. In accordance with the SMA Child Protection Policy and procedure a police check will be carried out and in taking up this position you are in agreement for the organisation to carry out this necessary check

2. Customer Focus Duties are performed to ensure the best possible outcome for the customer, especially young people who must be treated with respect and listened to.

3. Equalities Performance and conduct promote equality of opportunity and eliminate discrimination on any basis related to an individual’s profile.

4. Personal Development Learning and development is undertaken so that duties are delivered more effectively and to prepare for change, this will include mandatory training, for example in equalities & diversity, Child Protection as determined by the organisation.

5. Decision Making Decisions are taken within the organisations rules and any legal constraints to achieve organisational objectives, based on the best possible information that it is reasonable for the employee to obtain.

6. Organisational Codes of Conduct Duties are undertaken within SMAs’ Code of Conduct and other professional or organisational codes, which set standards of behaviour.

7. Risk Management Risks to service delivery, internal systems and their management will be considered and challenged. The consequences of actions will be thought through and informed judgements made.

8. Legal and Constitutional Frameworks Proper regard for statutory and other legislative requirements must be made in planning and delivering services. The organisations memorandum and objectives must be followed especially with regard to decision-making.

8. Business & Performance Planning Through proper business planning, there will be clarity on what the Service aims to achieve and the resources required.
9. Special Conditions of Service
The postholder will be expected to occasionally work outside normal office hours, including attendance at evening meetings.